Refund policy

Hey, we get it’s hard to trust a product which sounds too good to be true. That’s why we’re proud to offer our 90-day money-back guarantee! How to claim your money back:

1. To be eligible to claim a refund, individuals must have purchased from our myhouseinnovations.com store between 1 June 2020 and 31 December 2021..

2. After the day your order is delivered, you can email a customer care representative at support@myhouseinnovations.com your name and email and the subject header “90 Day Money-Back Guarantee” to claim your “90 Day Money-Back Guarantee”.

3. A return merchandise authorization (RMA), return authorization (RA) or return goods authorization (RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product’s warranty period.

4. If you are not completely satisfied by the performance, email a customer care representative via the same email chain sharing your review and money-back request.

5. Once approved, return the product (in its original packaging) via a trackable mail service within 90 days from the date of purchase to the address provided by our customer care representative. All returns must be received by our fulfillment center within 90 days from the original purchase date.

6. Incomplete, indecipherable or illegible claims will be deemed invalid. Real postage costs for the sending and return of the product are the full responsibility of the claimant and will not be refunded.

7. 90 Day Money Back Guarantee doesn’t apply on VIP memberships.

8. Once returned, your purchase will be refunded to you.